Last Updated: September 4, 2026
SUBHJEWELLERS operates this website and provides its customers with an online shopping experience for jewellery and related products. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, create an account, place an order, or otherwise communicate with us.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we use the term “personal information,” we mean information that identifies you or can reasonably be associated with you.
Depending on how you interact with our website, we may collect the following information:
- Contact Information including your name, email address, phone number, billing address, and shipping address.
- Account Information including information required to create and manage your customer account.
- Order and Transaction Information including products purchased, products added to your cart, order details, payment status, returns, exchanges, and other transaction-related information.
- Communication Information including information you provide when contacting us for customer support, enquiries, returns, exchanges, or other assistance.
- Device and Technical Information including information such as your IP address, browser type, device type, and information about how you access our website.
- Website Usage Information including information about how you browse and interact with our website.
We do not intentionally collect personal information that is not reasonably necessary for providing our website and services.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, when you create an account, place an order, contact us, submit information, or otherwise use our website.
- Automatically through our website, including through cookies and similar technologies.
- From service providers, where they process information on our behalf to provide services such as website functionality, payment processing, shipping, or technical support.
- From other third parties, where permitted and necessary for providing our services or complying with applicable requirements.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing and Improving Our Services
We may use your information to:
- Process and fulfil your orders
- Process payments through applicable payment service providers
- Arrange shipping and delivery
- Manage your customer account
- Process returns and exchanges
- Provide customer support
- Respond to your enquiries
- Maintain and improve our website
- Provide a better shopping experience
- Maintain records of transactions and orders
Marketing and Promotions
Where applicable and permitted, we may use your contact information to communicate information about our products, collections, offers, promotions, or other updates.
You may opt out of promotional communications at any time by following the unsubscribe instructions in the communication or contacting us.
Security and Fraud Prevention
We may use information to help maintain the security of our website, detect or prevent unauthorized activity, protect our customers and business, and investigate suspected fraudulent or unlawful activity.
Communication
We may use your information to contact you regarding your orders, account, payments, delivery, returns, exchanges, customer support requests, or other service-related matters.
Legal and Compliance Purposes
We may use or disclose information when reasonably necessary to comply with applicable laws, regulations, legal processes, governmental requests, or to protect our rights, customers, website, or business.
How We Share Personal Information
We do not sell or rent your personal information to third parties.
We may share necessary personal information with trusted service providers who help us operate our website and fulfil orders, including:
- Payment service providers
- Shipping and delivery partners
- Website hosting and technical service providers
- Website and e-commerce service providers
- Customer support service providers
- Other service providers required to operate our business
For example, your name, phone number, and shipping address may be provided to a delivery partner so that your order can be delivered to you.
We only intend to share information that is reasonably necessary for the relevant purpose.
We may also disclose information when required by law, legal process, or a valid governmental request, or when reasonably necessary to protect our rights, customers, or business.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality and improve your browsing experience.
Cookies may help us:
- Keep products in your shopping cart
- Maintain account and session functionality
- Remember certain preferences
- Understand website usage
- Improve website performance and functionality
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our website.
Payment Information
Payments made through our website may be processed by third-party payment service providers.
Payment information may be collected and processed by the applicable payment provider according to its own terms, conditions, and privacy practices.
We do not ask customers to provide sensitive payment credentials such as payment PINs or passwords through ordinary customer communications.
Third-Party Websites and Links
Our website may contain links to third-party websites, platforms, or services.
If you choose to visit a third-party website, that website’s own privacy policy and terms may apply. We are not responsible for the privacy practices, security, or content of websites that we do not control.
We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of storing or transmitting information over the internet can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your personal information.
Data Retention
We may retain personal information for as long as reasonably necessary for purposes such as:
- Processing and maintaining records of orders
- Providing customer support
- Managing accounts
- Processing returns and exchanges
- Resolving disputes
- Preventing fraud or unauthorized activity
- Complying with applicable legal, accounting, or business requirements
When information is no longer reasonably required, we may delete or securely dispose of it where appropriate.
Your Privacy Rights and Choices
Depending on applicable law, you may have certain rights regarding your personal information, including:
- Right to Access: You may request information about the personal information we hold about you.
- Right to Correction: You may request correction of inaccurate or incomplete information.
- Right to Deletion: You may request deletion of your personal information where legally permitted.
- Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent.
- Marketing Preferences: You may opt out of promotional communications at any time.
We may need to verify your identity before processing certain requests, where permitted or required by applicable law.
To exercise any applicable privacy rights, please contact us using the contact details provided below.
Children’s Privacy
Our website is not intentionally designed to collect personal information from children.
If you believe that a child has provided personal information to us, please contact us using the details below so that we can take appropriate action where required.
Complaints and Privacy Concerns
If you have any questions, concerns, or complaints regarding the collection or use of your personal information, please contact us.
We will make reasonable efforts to review and respond to your concern.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, or applicable legal or regulatory requirements.
When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.
We encourage you to review this page periodically to remain informed about how we handle personal information.
Contact Us
If you have any questions regarding this Privacy Policy, our privacy practices, or your personal information, please contact us:
SUBHJEWELLERS
Website: https://subhjewellers.com/
Email: [Subhjewellers0@gmail.com]
Phone: [+91 77378 08506]
We will make reasonable efforts to respond to your enquiry.